Privacy Policy

Sukrut Ayurveda India ("Sukrut Ayurveda", "we", "us" or "our") operates the Diabestiv website and related online services ("Website"). This Privacy Policy explains how we collect, use, store and protect information when you visit our Website, create an account, place an order, contact us or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with us, we may collect information such as your name, mobile number, email address, billing and shipping address, order information, account information and information you provide when contacting customer support.

2. Payment Information

Payments may be processed through third-party payment service providers. We may receive transaction-related information required to confirm and fulfil your order. Payment credentials such as complete card numbers, CVV numbers or banking passwords are generally processed directly by the applicable payment provider and are not stored by us unless specifically required and permitted by applicable law.

3. Website and Technical Information

When you use our Website, certain technical information may be collected automatically, including IP address, browser and device information, operating system, pages visited, interactions with the Website and information relating to Website performance.

4. How We Use Your Information

• To process and deliver your orders.
• To manage customer accounts where applicable.
• To communicate with you regarding orders and deliveries.
• To provide customer support.
• To process applicable transaction-related requests.
• To improve our Website and customer experience.
• To maintain Website security and prevent misuse or fraud.
• To comply with applicable legal and regulatory requirements.

5. Cookies

Our Website may use cookies and similar technologies to support essential Website functions, remember preferences, understand Website usage and improve the user experience. You may be able to control cookies through your browser settings.

6. Sharing of Information

We do not sell your personal information as a standalone commercial product. We may share relevant information with service providers where reasonably necessary to operate our business, including payment processors, courier and logistics partners, hosting and technology providers, customer support providers, professional advisers and government authorities where required by law.

7. Third-Party Services

Our Website may contain links or integrations with third-party services, including payment providers, courier services and social media platforms. Third-party services operate under their own terms and privacy policies.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Retention of Information

We retain personal information for as long as reasonably necessary for fulfilling orders, maintaining transaction records, resolving disputes, complying with legal obligations and protecting our legitimate interests.

10. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal data, including requesting access to information we process about you, requesting correction of inaccurate information, requesting deletion where applicable, withdrawing consent where processing is based on consent, and raising a grievance regarding the processing of your personal data.

Requests may be made using the contact details provided below. We may need to verify your identity before processing certain requests.

11. Marketing Communications

Where permitted by law, we may send information about Diabestiv, Sukrut Ayurveda, products, offers or educational content. You may opt out of promotional communications using the unsubscribe mechanism provided in the communication or by contacting us.

12. Children's Privacy

Our Website is not intended for children who are not legally permitted to use such services under applicable law. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. The updated version will be posted on this page with a revised "Last Updated" date.

14. Contact Us

Sukrut Ayurveda India
325, Plot No. 127/6, Lenad (Bk.),
Post Lenad Kh, Shahapur,
Thane – 421601, Maharashtra, India

Helpline & WhatsApp: +91 99307 54321